I can't say enough about this place. I called quite a few numbers, but these guys were the ONLY ones who could come out and diagnosis a furnace problem without it being a new install. What does that say? I think it's says all I need to know. I loved the man here, he was so well into his craft with furnaces, oil.. etc. that he gave me a whole new understanding of a part of my house I'd never met yet. I'll be leaning on these guys for the work and replacement and or upgrades. I am too old to be played with by hard sell, I need intelligent, dirty hands.. ha. But really Russ was so helpful and patient. I cannot say enough good stuff, I've lived here a long time, family owned the house since 1950s, we are using old furnace and it's still running. I am impressed. It would be worth it to have a company like this in your files for basic needs and when the stuff hits the fan. He could have easily upsold me but no games here. 100%.